We’re one of the largest contact centre providers in the world, with more than 150 locations in 31 countries. But what we’re most proud of is the incredible 125,000
people we have working here - energized, fun-loving and caring people who successfully manage billions of customer interactions each year.
- Career Progression – We offer a range of learning and development programmes that run alongside your current role. We pride ourselves in the development and career progression of our staff.
- Fortnightly pay.
- Commissions /Bonus/ Incentive
- Company sponsored healthcare
- Discounted phone tariffs with some of our clients
- Free parking
- Company pension scheme
- There are also lots of fun, social activities and team events for you to get involved in!
- The opportunity to progress your career into other areas of our business
- A highly supportive team and manager
A few things you’ll need….
- Extremely customer orientated
- Computer literate
- Experienced Sales people to look after our clients
- Have a passion for Sales
- Meet and overachieve all KPI set
- Excellent Communication Skills
- The passion to pursue a career in Sales
- Strong Team Player
- Commitment to resolving customer complaints
- Good telephone manner
- Good listening, numerical, interpersonal and communication skills
So, what’s the role about?
- Making outbound calls and responding to all forms of contact from customers; establish the customers’ needs by using their expertise to recommend a suitable product to sell.
- By using questioning and listening skills to make a judgment on the best solution or action to the customer’s current needs whilst operating within the company guidelines and legislative requirements you will serve the needs of the customers and provide an excellent customer experience.
- Use initiative on each call made to ensure targets and objectives are met.
- Be proactive and proficient in promoting products, services and solutions at all times.
- Have a good operational knowledge of appropriate systems, policies and processes
- Working towards various sales targets and KPI’s.