Marketing Jobs in Northern Ireland

Honeycomb is assisting our client, a prestigious corporate events company, with the recruitment of a Client & Events Coordinator. This is a full time and permanent role.

The Client

A Corporate Events company with an office based in Belfast City Centre.

The Role

As a Client & Events Coordinator you will handle all existing, new and prospective client accounts. You will be responsible for the development of new business opportunities, following up on all leads and progressing all enquiries to booking. You will provide a comprehensive and professional event management service by ensuring that services are delivered to time and within budget. Duties will include:

• Maintain existing client relationships and identifying opportunities for upselling and offering added value;
• Develop and build relationships with prospective clients, ensuring that all sales opportunities are acted upon;
• Gather a clear view of a prospect's reasons for engaging the Company and required key deliverables to allow compelling propositions to be created, presented and closed as appropriate;
• Draft, proof and manage the return of client contracts and Terms of Reference;
• Maintain accurate client files and contract additions on CRM system;
• Assist the MD, OD and marketing team to generate new ideas and expand product portfolio to enhance the service offering to new and current clients;
• Follow up with all clients post event to ensure a high degree of customer satisfaction has been achieved;
• Identify and implement income generating activities through upselling and cross selling to ensure the company's long-term financial viability;
• Enhance and develop the relationship with all clients to ensure the Company is their preference for all keynote speaking, team building activities and entertainment needs;
• Identify, create a business case for and if approved, manage the company's attendance at suitable business development / lead generation events;
• Create and design client proposals, using modern software and technology to stay ahead of competition and always looking for new ways of communicating with clients
• Work closely alongside Business Administrator on a daily basis, to prioritise tasks, discuss travel itineraries and coordinate the demands of MD against diary commitments
• Manage the workload of Business Administrator and delegate tasks accordingly
• Exhibit at Trade Shows to increase brand awareness and look for potential new business opportunities

Essential Criteria

• A minimum of 2 years' experience as an Office/Sales/Venue or Event Manager;
• Demonstrable experience in handling a wide range of administrative and executive support related tasks working independently with little or no supervision;
• Evidence of client relationship management;
• Exceptional verbal and written communication skills with strong attention to detail and high degree of accuracy;
• High level of computer literacy; proficient in the use of MS Office, Word and Excel;
• Excellent telephone manner with a passion for exceptional customer service;
• Excellent time management skills and ability to multi-task and prioritise work;
• Discretion and sensitivity in dealing with colleagues, clients and consultants;
• Strong relationship-building skills;
• Proven ability to respond positively when working to tight deadlines and adopt a solutions-based approach to problem solving;
• An understanding of the corporate events marketplace
• A business vocabulary and ability to tailor conversation depending on audience/ culture
• Exceptional organisational and planning skills;
• Self-motivated, enthusiastic, proactive and uses initiative;
• Ability to working in a changing and flexible organisation;
• Willingness to work evenings and weekends to meet the demands of the role

Desirable Criteria

• Demonstrable experience of beginning to end sales conversion process;
• A working knowledge of Salesforce Software or similar CRM system;
• A knowledge of AV systems and surrounding infrastructure & supply chain for events

Package

Salary for this role is £25K

To speak in absolute confidence about this opportunity please contact Louise Quinn, Specialist Consultant at Honeycomb on 02896 207050 or send an up to date CV via the link provided.

All conversations will be treated in the strictest of confidence.

Experience: 0 yrs