Hotel & Catering Jobs in Northern Ireland

Honeycomb is delighted to be working with our client, the ultra-exclusive and stunning new flexible work space, Urban HQ, to assist in the recruitment of an Operations Lead. This position will be the main point of contact for member needs, and integral to managing the operational requirements of our premium building, alongside ensuring an unrivalled member experience.

The Operations Lead would suit a 'people person' who can interact easily with a wide variety of stakeholders, be it a CEO of a multi-national company or a local tech start-up. You should be comfortable taking the lead in decision making or offering guidance and support as required. You will supervise 3 front of house team members and manage the work flow of multiple contractors.

What we require from you:

• Three year's experience in either facilities, front of house, or a hospitality role (preferred)
• A strong work ethic and positive outlook
• A passion for networking and building relationships
• A highly organised, detail orientated, multi-tasker
• Technical competence in the areas of IT set up and systems management
• Self-motivation, practical thinking and a logistical mindset

Key Tasks and Responsibilities:

• Ensure the building is secure, clean and functioning to a high standard at all times
• Supervise the daily operations, reception processes and administrative services associated with delivering best-in-class, front of house service
• Assist on the installation and management of various software's including CRM, phone system, billing and door access control
• Work in conjunction with Sales department to ensure all office suites are set up to exacting standards
• Liaise with Senior Management on the implementation of new projects
• Supervise the workflow of the operations team and assist on performance management
• Manage and coordinate all logistics required for a member move in
• Carry out thorough member inductions and facilitate building tours when required
• Oversee the set up and functionality of member spaces including focus rooms, meeting rooms and member lounge
• Manage and log all planned preventative maintenance work
• Manage all health and safety protocols and compliance associated with a multifunctional building
• Ensure our environmental commitments are promoted and adhered to
• Provide support in coordinating member and building events
• Manage costs in line with the assigned budget
• Manage stock control, inventories and carry out building and cleanliness audits
• Function as out of hours contact for facilities emergencies

What you'll love about Urban HQ

Work-life balance; Paid day off on your birthday, generous annual leave, additional 1 days leave for 2 years employment completed, reduced hours at Christmas

Health & Well-Being benefits; Paid Gym Membership, Private Healthcare, Life Insurance and Contributory Pension. Funded quarterly staff socials, Access to member well being events, stunning and accessible City Centre location

Please don't delay and apply online today, opportunities like this one do not arise often.

To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Erin Butler, Industry Manager at Honeycomb 028 9620 7050

Even if this position is not right for you, we may have others that are. Please visit Honeycomb to view a wide selection of our current jobs www.honeycomb.jobs

Experience: 0 yrs