Customer Service & Call Centre Jobs in Northern Ireland

Customer service advisor - Dungannon


Customer service advisor - Dungannon


Your new company
This is a great opportunity to work for a reputable bank. This is a 6 month contract role with the possibility of being extended for a year. The hours are Monday - Friday 9-5.15

Main Responsibilities will include

• As the first port of call for customers you will be professional and friendly when dealing with customer enquiries.
• Deal with and process all customer transactions and enquiries accurately and timely
• Provide high quality customer service with every interaction, delivered through face to face & telephone contact
• Show a 'right first time' approach when working with support units to get the best results for the customer and the business.
• Using a customised computer system, you'll be responsible for many of the bank's day-to-day routine and administrative jobs, working at the frontline to keep the branch running smoothly.
• Adhere to the banks appearance and dress code to consistently enhance the company brand

What you'll need to succeed

• Ideally a minimum of 2yrs experience from either a Retail, Administration or Banking background
• Experienced in cash handling & customer service

What you'll get in return
You will be offered a 6 month contract with the view to being extended to one year, £10 per hour and the opportunity to work for a large reputable bank, great working environment with a supportive team

What you need to do now
If you're interested in this role, Please call Nuala Magennis on 02838445800
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Experience: 0 yrs