Becoming an Application Support Analyst with Retain International:
Retain International are recruiting for an Application Support Analyst to join our dynamic team of application support professionals. The team is involved in the support of our software suite across our customer base, as well as implementing our software within client organisations. Our implementations are usually carried out remotely, with on-site consultancy provided in certain situations. After sales consultancy and product configuration are also key areas in which you will be involved, including liaising with customers to gather requirements and implementing the software configuration settings to meet those requirements
The role requires the following skillset, behaviours and experience:
- Technical knowledge ability and experience of SQL Server and/or Oracle database platforms and RDBMS in general
- Experience in database optimisation
- Technical knowledge of current Windows operating systems
- Technical knowledge of networking (DNS, DHCP, Active Directory)
- Technical knowledge of IIS web server
- Experience in virtualisation
- Technical experience in an IT support capacity including knowledge of IT support Service Level Agreements (SLAs)
About Retain International
Retain International, part of Capita plc, develops and provides people management, planning and forecasting tools with a customer base spanning over 70 countries. We provide an intuitive, reliable and secure platform that allows organisations to extract information, including work productivity rates, revenues, budgets and forecasts all from a single point. By joining us to help develop and manage the platform, you'll allow organisations to construct more accurate business plans, and make better management decisions to improve work productivity and meet customer demand.
Retain international are part of Capita Plc, the UK's leading provider of business process management and integrated professional support service solutions. Through quality solutions, tailored to our customers' needs, we've helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.
What's in it for you?
At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do.
As well as a generous basic salary, we also give you 23 day's holiday (rising to 27), company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.
You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential - whatever that means to you.
What we hope you will do next
Help us find out more about you by completing our short application process - click apply now..
Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.
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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.
If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.
Experience: 0 yrs