Business Improvement Officer
Salary: £26,962 to £27,819
The Business Improvement Officer supports the Business Improvement Coordinators to manage the PSNI’s continuous improvement projects. They may be called on to take the lead in managing specific projects or workstreams within the continuous improvement programme. The post-holder conducts research of the PSNI’s business areas – including focus groups, workshops, interviews and surveys. They analyse this data to identify problems and opportunities and produce evidence-based recommendations for Senior Management.
The post-holder also supports the Business Improvement Coordinators to drive project plans from initiation to post-implementation review, provide support throughout the change process, define project work streams and maintain the projects’ records. They engage with a wide variety of functions across the organisation – defining stakeholder management processes, developing communication strategies, and working with Senior Management to involve employees in the change programme. The post-holder also undertakes risk assessments and reports, contributes to writing business cases, and helps in policy design.
The post-holder must have a minimum of 2 years’ experience in a business improvement or change management role. They are comfortable managing multi-functional and multi-discipline project teams. A minimum of 2 A Levels or equivalent is essential, and a Prince II Practitioner or Six Sigma Green Belt accreditation is desirable. They must have experience of supporting change and continuous improvement projects from initiation to completion using a robust project management methodology. They must have some experience of managing multi-functional and multi-discipline project teams across functions such as HR, IT, Facilities Management and Transport Services. Practical experience in process mapping software and statistical analysis software are desirable.
Applicants must hold a driving licence that enables them to drive in Northern Ireland, an appropriately insured vehicle, or be able to access a form of personal transport that will enable them to meet the requirements of the post in full. (Note: Class 1 Business Insurance cover may be required.)
To learn more and apply, CLICK APPLY FOR THIS JOB.
Closing date: Friday 13 December 2019 at 3pm
PSNI is committed to being representative of the community we serve and welcomes all applicants interested in a career in policing.